General terms and conditions for the online store
For all deliveries of Eva Lämmle Geigenbaumeisterin to consumers these General Terms and Conditions (GTC) apply.
A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
The contract of sale is concluded with
Eva Herz- Lämmle Master violin maker
Owner: Eva Herz- Lämmle Master violin maker
80 333 Munich
Tel. 089 95 44 01 16
Tax office Munich III
VAT-Ident-No. DE 268571318
Legal domicile: Munich
Conclusion of contract
The presentation of the products in the online store is not a legally binding offer, but only an invitation to order.
By clicking the button [Buy / order with costs] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by transmitting the payment terms by e-mail after receiving your order.
Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that can neither be attributed to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.
If you, as a consumer, make use of your right of revocation pursuant to Section 4.1, you shall bear the regular costs of the return shipment.
For the rest, the regulations apply to the right of revocation, which are reproduced in detail in the following
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us [insert name of the entrepreneur, address, telephone number and e-mail address] by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. The product must not be used and the original packaging must not be damaged.
You shall bear the direct costs of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
(¹ This cancellation policy is valid from 28.05.2022. It does not apply to the separate delivery of goods).
Prices and shipping costs
The prices listed on the product pages include the statutory VAT and other price components.
In addition to the stated prices, we charge shipping costs for delivery . The shipping costs are again clearly communicated to you on the product pages, in the shopping cart system and on the order page.
Delivery is within Germany and EU-wide.
The delivery time is 5-10 business days. On any deviating delivery times, we point out on the respective product page. If we can not deliver within this time, we will inform you by e-mail.
The payment is made either in advance or paypal.
If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Retention of title
Until full payment, the goods remain our property.
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are prepared to participate in a dispute resolution procedure before a consumer arbitration board for the resolution of disputes with consumers or are obliged to do so in accordance with ____ (specify the legal standard or contractual agreement). The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
Your data will be deleted by us 30 days after the end of the business transaction and will then no longer be available.
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